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Our Business
You're in safe hands

If you need a solicitor, the chances are you need help with a problem.
Don’t worry, you’re in safe hands.                                                                                   
We are an innovative Plymouth law practice with experience that is second to none and so can deliver cost effective solutions to most legal problems from our offices in Plymouth.

Helping people in Plymouth and the South West for more than 150 years, we’re your ally when you need it most. With clear, straight-forward advice and a no-nonsense approach, we’ll find the resolution that is right for you. 

Whether you are a publicly quoted company or a small family business; from the public sector or a private individual, you will appreciate and value our top-flight legal advice, outstanding service and straightforward approach.

The practice is structured around six practice areas, each comprising its own specialist team:

  • Business
  • Conveyancing
  • Family
  • Personal Injury
  • Litigation
  • Wills, Trusts & Taxes

Speak to a face, not a computer. Our team of dedicated professionals provides consistent, high-quality advice that combines technical expertise with a genuine interest in the success of our clients.

Gill Akaster LLP Registered in England and Wales, registration number OC344691.

We use the word "Partner" to refer to a Member of the LLP, or an employee with equivalent standing and qualifications.

Our professional indemnity insurers are QBE Insurance (Europe) Limited, Plantation House, 30 Fenchurch Street, London, EC3M 3BD

Complaints, including complaints about our bills

We are committed to providing a high quality legal service to all our clients.  We hope that you will be pleased with the work we do for you.  However, if you are dissatisfied with any aspect of the service provided to you then please raise this with the person dealing with your file as there may be a simple misunderstanding.  

We have a Complaints Policy and Procedure, a copy of which is available on request, for complaints that cannot be quickly resolved in this way.  The Complaints Policy and Procedure sets out how we investigate complaints, which person will be responsible for investigating the complaint and how long the investigation will take. 

If you are still not satisfied, you can contact:

The Legal Ombudsman,
PO Box 15870
Birmingham
B30 9EB

about your complaint. Any complaint to the Legal Ombudsman must usually be made within six months of the date of our final written response on your complaint but for further information, you should contact the Legal Ombudsman on 0300 555 0333  or at enquiries@legalombudsman.org.uk 

You may also be able to apply to the court for an assessment of our bill under Part III of the Solicitors Act 1974.

YOUR LEGAL CHAMPION

What our clients say

‘I would like to take this opportunity to thank you for your advice in facilitating the format and content of the handbook and also for the most efficient way you handled this project for us, which is much appreciated.’

         Mr B
 
 

‘I write to thank you for dealing with my conveyancing in an efficient way and without fuss. I am very pleased.’

        Mr L

 

‘I would like to thank you and your staff for your assistance. I will certainly recommend your services.’

         Mr H